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POLICIES
HCC strongly believes that all attendees, exhibitors and staff should be treated with dignity and respect. HCC has a Zero Tolerance Policy; acts of violence or sexual harassment will not be tolerated.
Any instances of violence or sexual harassment must be reported to security immediately. Show Management will promptly respond to any incident or suggestion of violence or sexual harassment.
HCC encourages all attendees, exhibitors and staff to exercise reasonable judgment in identifying potentially dangerous situations. Threats, threatening language, or any other acts of aggressions, violence or sexual harassment made toward or by any attendee/exhibitor/staff will NOT be tolerated.
For purposes of this policy, a threat includes but is not limited to any verbal or physical harassment or abuse, attempts at intimidating or instilling fear in others, menacing gestures, flashing of weapons, stalking, or any other hostile, aggressive, injurious and /or destructive actions undertaken for the purpose of domination or intimidation.
HCC expressly prohibits any acts or threats of violence or sexual harassment by any attendee, exhibitor or staff against another in or around the convention facilities or elsewhere at any time. All reports of violence or sexual harassment will promptly be investigated by show security.
If an investigation confirms that a threat of a violent act, or violence/sexual harassment itself has occurred, HCC will take swift appropriate corrective action with regard to the offending person, up to and including immediate discharge from the show and the facility in a permanent manner.
Hamilton Comic Con provides an equal and accessible fan experience to all of our customers, including persons requiring accessibility services. We are committed to giving people who require accessibility services the same opportunity to access all of our goods and services and allowing them to benefit from the same services in the same place and in a similar way to all our fans. Below is the HCC Accessibility Policy.
Where do I go to enter the event?
If you have any accessibility requirements or restrictions, please go to the Hamilton Comic Con Merchandise Booth in the main entrance and someone can assist you.
What if I have a medical companion?
Fans who require accessibility services and have a medical companion with them may bring a service person free of charge; a complimentary admission pass for their service person will be provided. The medical companion will be granted access to the same areas of the show as the fan requiring assistance. For example, if a VIP Pass is purchased, their companion will be given access to all VIP benefits, such as front of the line access, etc. to aid the fan who requires their assistance. Medical companions are required to stay with and assist the patron with disabilities.
Is there accessibility seating in Panels and Screenings?
We provide accessible seating based on availability. Please be aware that all seating for Panels and Screenings are on a first-come, first-served basis and we cannot guarantee seating for everyone. Fans who require accessible seating should plan to arrive to a Panel at least 15 minutes prior to the event. Please keep in mind that many events are very popular and seating may not be available if you wait until the last minute to get to the room. Please read your Program and plan your day accordingly being sure to leave additional time for lines.
What about Autographing and Photo Ops?
Unfortunately, we cannot allow priority access to signings at the convention. Guests often sign for limited amounts of time and to be fair for all attendees, we cannot allow a fan to bypass any autographing lines – unless you have a VIP Pass. We recommend arranging to have someone within your group wait in line for you. When your spot reaches the front of the line, you may re-join for your signing.
Is the Hamilton Convention Centre fully accessible?
The Hamilton Convention Centre is fully accessible and our show maps have all stair and elevator locations marked.
Is there anywhere I can rent a wheelchair, walker or cane?
HCC does not provide or rent special equipment. If you require such services, please acquire one independently prior to the show.
Do you provide deaf interpreters?
HCC can accommodate requests up to 2 weeks before the event for Panels. Because of demand for interpreters, we cannot guarantee to accommodate your request. On-site requests for interpreters cannot be facilitated. If you would like to request an interpreter, please contact us with your name and email and we will be in touch to try and facilitate.
Are service animals permitted inside the show?
Guide dogs and service animals are welcome at our shows, provided they are leashed or under similar control as appropriate. We ask attendees to have a certification license for service animals and are wearing vests that identify them as service animals. Attendees with service animals on-site at the event assume complete responsibility for their animal for the duration of their time at the event.
For any further questions or concerns, please email info@hamiltoncomiccon.com
No functional weapons are allowed. Simulated or costume weapons are allowed as part of your costume, subject to prior approval by security and compliance with the following:
All costume weapons must be inspected at the Weapons Check Desk outside of the main hall.
All costume weapons must conform to State and Federal law.
Projectile costume weapons must be rendered inoperable.
Costume swords must be tied to your costume in such a way that they can’t be drawn
After each person’s costume weapon has been checked, it will be tagged by the staff, and you will be given a wristband to wear to designate that your weapons have been checked.
Security will escort you to the Weapons Check Desk for inspection if your costume weapon is not tagged.
If you do not want to have your costume weapons inspected or tagged, of if you are not willing to comply with these policies, please do not bring your costume weapons.
Attendees consent to event organizers' multimedia recording and the use of such recordings for promotional purposes.
The event organizer is the exclusive owner of all recorded content and attendees waive any claims related o the content or its use.
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